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Contact Details
Address
Chaussée du Peuple Murundi
BP: 883 Bujumbura-Burundi
Phone
+25722211777Website
www.bfb.bi
Registration
NIF: 4002025064
RC: 3786/22
Banking Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sundays & Public Holidays — Closed
Frequently Asked Questions
How do I open an account with Bedrock Financial Bank?
Visit any BFB branch with a valid national ID or passport, proof of address, and a completed account opening form. Our team will guide you through the process and help you choose the account that best fits your needs.
What documents do I need to apply for a loan?
Requirements vary by product, but typically include proof of identity, proof of income or business registration, bank statements, and a completed loan application form. Contact us or visit a branch for product-specific guidance.
How can I access Internet Banking?
Internet Banking is available to all BFB account holders. Register at your branch or through our customer service team, then sign in via the Internet Banking portal using your secure credentials.
What are your banking hours?
We are open Monday to Friday from 8:00am to 5:00pm, and Saturday from 11:00am to 3:00pm. We are closed on Sundays and public holidays.
How do I report a lost or stolen card?
Contact us immediately by phone or visit your nearest branch. We will block your card and arrange a replacement to protect your account.
Does BFB offer diaspora banking services?
Yes. Our diaspora current and savings accounts are designed for Burundians abroad who want to save, send money home, and stay connected to local banking services.